What is the aim of the Little Blue Book of Excellence?
Our aim is for the Little Blue Book to be your first point of reference for the best local services. We endorse the businesses that set themselves high standards. We are vigilant with who is listed. We aim to provide a directory that you can trust to deliver the services you need.
How do I know I can trust the businesses that are listed?
The best way to find reliable trades people is through recommendation. Every entry in the Little Blue Book of Excellence comes highly recommended, by customers that have used their services in recent months. Each entry comes with a minimum of 3 recommendations.
How are the recommendations checked?
Recommendations can be verified a number of ways. Methods vary depending on the type of business or service. We have visited customers to see examples of work, carried out detailed satisfaction surveys and have written recommendations that have been e-mailed or posted to us.
How do I recommend a business?
If you have a business you would like to recommend, please let us know by clicking on the link to the right. The business must set themselves a high standard, charge a fair price and have an excellent customer satisfaction record.
What happens if I receive poor service from a listed business?
Comments on businesses listed in the directory are always welcome. Poor service feedback may result in a business’ exclusion from further issues of the Little Blue Book and immediate removal from our website.
Can you guarantee the services provided by the listed businesses?
Although we are confident that the featured businesses will provide excellent service and value for money, we are not the agents of any of the businesses listed and are not liable for any poor workmanship. We would always advise making your own enquiries, by checking on memberships, trade associations and other relevant bodies. Where we have confirmation from the business of professional registrations, (e.g The Gas Safe Register for registered gas businesses) it will be stated.
How often is the book updated?
The Little Blue Book of Excellence is delivered to homes once a year. The website is regularly updated. Please contact us if you would like a free copy of your local Little Blue Book of Excellence.